Personal Financial Choices

RESOURCE GUIDE
TABLE OF CONTENTS

Part 1: The Basics of Chapter 7 Bankruptcy

Lesson 1: What You Need to Know About Chapter 7 Bankruptcy

Part 2: The Basics of Money Management

Lesson 2: Personal Planning, Values, Goals, & Priorities

Lesson 3: Money. Making It, Tracking It, Saving It, Spending It

Lesson 4: Smart Shopping

Part 3: The Basics of Credit Management

Lesson 5: Wise Use of Credit

Lesson 6: Is There Life After Chapter 7 Bankruptcy?

Part 4: Additional Resources

Your Rights Under The FCRA
Web Sites for Money Management
Books and Tapes
Glossary of Terms

Personal Financial Choices
Setting A New Course
Chapter 7
Resource Guide

A Summary Of Your Rights Under The FCRA

The Fair Credit Reporting Act (FCRA) is designed to promote accuracy, fairness, and privacy of information in the files of every consumer reporting agency (CRA). Most CRA’s are credit bureaus that gather and sell information about you, such as where you work and live, if you pay your bills on time, and whether you’ve been sued, arrested, or filed for bankruptcy. They sell this information to creditors, employers, and other businesses. The FCRA gives you specific rights in dealing with CRA’s, and requires them to provide you with a summary of these rights as listed below. You can find the complete text of the FCRA, 15 U.S.C. 1681 et seq., at the Federal Trade Commission’s web site (http://www.ftc.gov).

• You must be told if information in your file has been used against you. Anyone who uses information from a CRA to take action against you — such as denying an application for credit, insurance, or employment — must give you the name, address, and phone number of the CRA that provided the report.

• You can find out what is in your file. A CRA must give you all the information in your file and a list of everyone who has requested it recently. However, you are not entitled to a “risk score” or a “credit score” that is based on information in your file. There is no charge for the report if your application was denied because of information supplied by the CRA and if you request the report within 60 days of receiving the denial notice. You also are entitled to one free report a year if you certify that you are unemployed and plan to seek employment within 60 days, you are on welfare, or your report is inaccurate due to fraud. Otherwise, a CRA may charge you a fee of up to $8.00.

• You can dispute inaccurate information with the CRA. If you tell a CRA that your file contains inaccurate information, the CRA must reinvestigate the items (usually within 30 days), unless your dispute is frivolous. The CRA must pass along to its source all relevant information you provided. The CRA also must supply you with written results of the investigation and a copy of your report if it has changed. If an item is altered or deleted because you dispute it, the CRA cannot place it back in your file, unless the source of the information verifies its accuracy and completeness and the CRA provides you a written notice that includes the name, address and phone number of the source.

• Inaccurate information must be deleted. A CRA must remove inaccurate information from its files, usually within 30 days after you dispute its accuracy. The largest credit bureaus must notify other national CRA’s if items are altered or deleted. However, the CRA is not required to remove data from your file that is accurate unless it is outdated or cannot be verified.

• You can dispute inaccurate items with the source of the information. If you tell anyone — such as a creditor who reports to a CRA — that you dispute something they reported about you to a CRA, they may not then report the information to a CRA without including a notice of your dispute. In addition, once you’ve notified the source of the error in writing, they may not continue to report the information if it is, in fact, an error.

• Outdated information may not be reported. In most cases, a CRA may not report negative information that is more than seven years old; ten years for bankruptcies.

• Access to your file is limited. A CRA may provide information about you only to those who have a need recognized by the FCRA, usually to consider an application you have submitted to a creditor, insurer, employer, landlord, or other business.

• Your consent is required for reports that are provided to employers or that contain medical information. A CRA may not report to your employer or prospective
employer about you without your written consent. A CRA may not divulge medical information about you without your permission.

• You can stop a CRA from including you on lists for unsolicited credit and insurance offers. Creditors and insurers may use file information as the basis for sending you unsolicited offers of credit or insurance. Such offers must include a toll-free number for you to call and tell the CRA if you want your name and address excluded from future lists or offers. If you notify the CRA through the toll-free number, it must keep you off the lists for two years. If you request and complete the CRA form provided for this purpose, you can have your name and address removed indefinitely.

• You may seek damages from violators. You may sue a CRA or other party in state or federal court for violations of the FCRA. If you win, the defendant may have to pay damages and reimburse you for attorney fees. If you lose and the court specifically finds you sued in bad faith, you or your attorney may have to pay the defendant’s fees.

You may have additional rights under state law. You may wish to contact a state or local consumer protection agency or a state attorney general to learn those rights.

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