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Home > Consumer Focus Archive > Preventing Holiday Shopping Headaches
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Preventing Holiday Shopping Headaches

Many of us will spend more money than we intended during the coming holidays. We have all felt panic standing in the middle of a crowded mall with only a few days (or hours) to find just the right gift for everyone on our list. In some cases, a distracted moment will result in the theft of a credit card. By using the tips we've assembled here and with a little care, planning, and budgeting, we hope we'll be able to help you have a less stressful holiday season.

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Managing Your Money

Save in advance. It may be too late this year, but commit now to saving in advance for next year. Discipline yourself to save a few dollars from each week's paycheck during the year. It's simple. Look into joining a "Christmas Club" at your savings institution.

Moonlight. Taking on a part-time job for a few months, or working overtime, is one great way to earn extra spending money in time for the holidays. Even better, work a little extra here and there throughout the year, saving most, if not all, for holiday expenses.

Make a list. It also helps to stick to it! This may seem to be a fairly basic thing to do, but think of the times you've gone grocery shopping and found yourself buying things that weren't on your grocery list. Holiday displays are even more enticing. Avoid impulse buying.

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Hitting the Stores

Read sale ads carefully. During the holidays, some merchants may offer items at a sale price for a limited time, for as little as four hours or early in the morning. Others may say "quantities limited," "no rain checks," or "not in combination with other offers." You may want to call ahead to see if the item is on the shelves.

Allow time for planning and comparison-shopping. Keep your budget in mind and shop carefully to get the best selection and price. Some merchants may offer a sale price for a limited time on an item you want.

Watch the scanner. During the holidays, it seems like retailers are announcing new sales and markdowns every day. With the extra workload, sometimes the staff can't keep up with all the price changes and update the cash register scanners with the new prices. If you think the price isn't right, speak up. If you're going to go buy something you saw advertised, take a copy of the ad with you.

Be aware of distractions. It sounds like basic advice but get your receipt when you make a purchase and put it away carefully. Don't let yourself get into "Murphy's Law situation" needing that one receipt you tossed in the trash. Make sure you're OK with the refund and return policies for sale items, especially those on clearance. A misplaced receipt could contain enough information for a crook to misuse your credit card number to make a purchase! Also, be sure to retrieve your credit card after completing a transaction. It's easy to forget it after spending a frustrating half hour in line.

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Shopping from Home

Consider shopping by catalog or online. Many folks find that catalog or online shopping helps them stick to a budget because they're not seduced by the myriad choices available in stores. Shopping from home often saves time, gas, and your energy. However, shipping charges will need to be included in your budget.

Verify the delivery date. When you place an order, the vendor usually tells you when to expect delivery. Sellers are required to ship items as promised or within 30 days after the order date, when no specific date is promised. If the seller can't ship the goods within the promised or 30-day deadline, the seller must notify you, give you a chance to cancel your order and provide a full refund if you've chosen to cancel. The seller also has the option of canceling your order and refunding your money. It's also a good idea to plan for a couple extra days in delivery time during the holidays - even the best retailers can fall behind. Nothing's worse than giving someone an IOU because your gift is backordered.

Stay tuned for information on the steps you can take if you need information on problems with returns or your credit.

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Other Resources

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