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The U.S. Department of Education has several Direct Loan Servicing Center locations with separate mailing addresses and telephone numbers. The address and telephone number of the location servicing your loan will appear on all correspondence the Center sends you after you receive a Direct Loan. Always use that information if you have questions about your Direct Loan. If you should misplace that information, call this toll-free number for help:
1-888-447-4460
The TDD number (for the hearing-impaired ONLY) is
1-800-730-8913
Updated information about Direct Loans is also available on the Direct Loan Web site on the Internet at http://www.ed.gov/offices/OSFAP/DirectLoan/
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Rights & Responsibilities Direct Loan Home Page
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