Consumer Information Center Sample Resumes and Cover Letter

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SAMPLE CHRONOLOGICAL RESUME Elizabeth Smith Current Address 1016 Campus Drive, room 312 College Town, LS 41112 453- 555- 5555 Smith@ LS. edu Permanent Address 1510 Park Street Hamlet, LS 41112 454- 555- 5555 Smith@ somewhere.com (Horizontal lines help define different sections) Objective To obtain a position in public relations using my communication and promotional skills Education University of Large State Bachelor of Arts, English, expected 2000 Minor: Business G. P. A.: 3.5/ 4.0, English Honors Society (Students often list education before experience) Related Courses Public Relations Marketing Consumer Behavior The Language of Advertising Writing for Mass Media Writing for Business (Coursework relating to the position applied for) Experience Program Coordinator Campus Activities Council, Large State University (Bullets emphasize accomplishments) Initiated and organized the Campus Run for Charity Promoted event with fliers, e- mail, newspaper ads, and campus radio station announcements 1,000 students participated (Show results) (Give approximate dates of employment) 98- present (Most recent job first) Campus Tour Guide Office of Recruiting, Large State University Led weekly tours for prospective students and parents Answered questions and addressed concerns Wrote information sheet explaining campus- housing policy Selected to train new guides 97- 98 Administrative Assistant ABC Business, Harristown, Large State Drafted correspondence Used Microsoft Word and Excel to type and edit reports Complimented for accuracy and attention to detail summers, 96 and 97 (Separate section for special skills) Foreign Language Skills Fluent in Spanish References available on request (Statement sometimes omitted)

SAMPLE FUNCTIONAL RESUME Sarah Jones 1310 Rock Ledge Street Hamlet, Large State 41112 454- 555- 5555 (Leave adequate margins on all sides) OBJECTIVE (Objective statement should address the position applied for) Receptionist position using my customer service, administrative, and communication skills EDUCATION (Bold capital letters emphasize major headings) Large State Community College A. A. in Liberal Arts, expected May 2000 G. P. A.: 3.6/ 4.0 Hamlet High School Diploma, May 1997 G. P. A.: 3.3/ 4.0 EXPERIENCE (Begin statements with action verbs) Customer Service (Identify major skills required for the position) Selected for the express lane while working as a cashier Directed customers to product locations Served restaurant patrons and responded quickly to requests Handled food substitutions and special requests efficiently Administration Recorded meeting notes and maintained membership roster for College Outdoors Club Calculated restaurant customers’ bills accurately Type 60 words per minute Communication Explained menu items to customers Relayed special requests to chef Received A’s in speech and composition classes (Include specific achievements) Computer Applications WordPerfect, Word, Windows 98 WORK HISTORY (Brief work history goes at the end) Table Server, Good Food Restaurant, Hamlet, Large State, 1999 Cashier, Blue Skies Chain Store, Hamlet, Large State, 1997- 1998 References available upon request

SAMPLE PLAIN TEXT RESUME E-mailed or database résumés are written in plain text without columns, bullets, or bold or italic styles(Use a standard- width typeface like Courier) CHRISTINE TECHIE (Put your name at the top on its own line) 1078 Campus Drive College Town, LS 41112 454- 555- 5555 (Put your phone number on its own line) Techie@somewhere.com KEYWORD SUMMARY (Keywords make your résumé easier to find in a database) BS Computer Science, 1999, C++, Visual Basic, Assembly, FORTRAN, TUTOR, HTML, CAD, PATRAN, Oracle, MS Office, IBM 630/ 670, Windows NT, UNIX, Programmer EDUCATION (Capital letters emphasize headings) Bachelor of Science, Computer Science, 1999 Large State University, College Town, Large State Minor: Mathematics G. P. A.: 3.0/4.0 Related Courses Database Design, Compiler Design, Systems Architecture, (End each line by hitting the enter key) Operating Systems, Data Structures COMPUTER SKILLS Languages: C/ C++, Visual Basic, Assembly, FORTRAN, TUTOR, HTML Software: CAD, PATRAN, Oracle, MS Office Systems: IBM 360/ 370, Windows NT, UNIX EXPERIENCE Support Desk, Large State University, 97- 99 * Maintained computer systems in campus lab (Space between asterisk and text) * Installed applications and performed troubleshooting (No line exceeds 65 characters) * Instructed students on applications and systems Programmer (Intern), Generic Company, 96-97 * Wrote instructional programs using TUTOR language * Corrected errors in pre- written programs using C++ * Altered existing programs to fit user needs Data Entry Clerk, ABC Sales, summers 96, 97 * Updated inventory and sales data (Asterisks and plus signs replace bullets) COMMUNICATION SKILLS Served as Vice President of Computer Science Society Received A’s in technical writing and speech classes REFERENCES Available upon request ++ Willing to relocate ++ (Never e-mail an attachment)

SAMPLE COVER LETTER John Ryan 15 Spring Road Hamlet, LS 41112 545- 555- 5555 December 5, 1999 Mr. Brian Carson Hiring Manager Rest Easy Hotel (Addresses are omitted for e-mailed cover letters) Hamlet, LS 41112 Dear Mr. Carson: (Letter is addressed to a specific individual if possible) (State position applied for) The management trainee position you advertised in today’s Hamlet Gazette greatly interests me. The Rest Easy Hotels have always served as landmarks for me when I travel, and I would like to contribute to their continued growth. I have enclosed my résumé for your review. (Sell yourself ) In May, I will be graduating from Large State University with a degree in business. While in school, I developed strong organizational and customer service skills. As a dormitory assistant, I organized events, led meetings, and assisted students. As treasurer of the Business Society, I maintained the budget and presented budget reports. My summer jobs also required extensive interaction with the public. I believe these experiences have prepared me for your management trainee position. (Request an interview) I would appreciate the opportunity to discuss my qualifications more fully in an interview. I can be reached at 545- 555- 5555. Thank you for your consideration. (Place your phone number near the end) Sincerely, (Sign each letter) John Ryan Enclosure

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